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FAQ

FountainCrafters.com FAQ


How much will it cost to ship my fountain?
All of our prices INCLUDE the cost of shipping! There will be no extra cost to you.

Do you ship internationally?
No. We only deliver inside the continental USA.

Do you offer expedited shipping?
No. We handle our fountains with special care and work only with a freight company whom we trust. We promise that we will get your fountain to you as quickly as possible. Please note that many of our fountains require a few weeks of lead time as they are handcrafted from natural materials.

Are indoor waterfalls difficult to assemble and/or install?
No, although larger wall fountains may require two people to install. Our products are designed for easy installation, and we include illustrated instructions and installation hardware with all our waterfalls. For more information on our recommendations for fountain placement, visit our Fountain Buyer's Guide.

How do I maintain my indoor waterfall?
It's easy! Our fountains are coated to resist tarnishing. Simply refill the water periodically as it evaporates and wipe down fountain surfaces periodically.
For more information about cleaning your fountain, visit our Fountain Buyer's Guide.

Where can I put an indoor waterfall?
Anywhere you'd like! Our customers have found perfect places for their indoor waterfalls in living rooms, offices, reception areas, entryways, kitchens, bedrooms, and bathrooms. Our wide variety of sizes and types of fountains will ensure that you will find the right fountain for your needs.

How will I know which fountain is right for me?
We suggest either reading our Fountain Buyer's Guide, or for more personalized service, speaking to our Indoor Waterfall Experts. We are here to help you!

Do you have a printed fountain catalog?
No. All of our fountains are displayed online only. You can print our webpages using the print link at the top of each page.